Looking for answers about OEM digital accessories, MOQ, private label customization and global shipping? Our Earldom B2B FAQ page covers everything importers, distributors, and resellers need to know for seamless cooperation.
Table of Contents
Becoming a Partner with Earldom
What types of B2B clients does Earldom work with?
We collaborate with:
Importers and wholesalers
Regional distributors and agents
Private label brand owners
Cross-border eCommerce sellers (Amazon, Shopee, Lazada, etc.)
Corporate gift resellers and electronics retailers
Our supply chain supports flexible cooperation models across 60+ countries.
What are the basic requirements to start cooperation with Earldom?
To initiate cooperation, please ensure:
Your business is registered and active in consumer electronics or related field
You can meet our starting MOQ (varies by category)
You have basic sales or distribution capability in your local market
No need to submit company documents — fill out our inquiry form to start.
Can I become an exclusive agent or regional distributor?
Yes. We offer exclusive distributorships for qualified partners in selected markets.
Requirements:
Proven sales volume or channel control in your region
Marketing capability for brand growth
Commitment to annual order volume
Let’s discuss your market plan — apply now via our [Join Us] page.
OEM & Customization
What types of product customization does Earldom support?
We support full-range customization including:
OEM logo printing on products
Color box, gift box, blister pack design
Custom cable color / length / material
Combo kits (e.g., cable + charger + power bank)
All customization comes with MOQ & delivery guarantee.
How does the OEM process work, and how long does it take?
Step-by-step process:
Receive inquiry and requirements
Design & sample confirmation
Mass production
Quality check & packaging
Shipment
Timeframe:
Design confirmation: 3–5 days
Production: 7–20 days based on complexity
Do you support barcode, color box, or bundled packaging customization?
Yes — we help B2B buyers with:
Retail-ready barcode printing
Custom packaging in local language
Combo packaging,Electronic product portfolio (such as: chargers, charging cables, power banks, etc) with user manual, etc.
Especially useful for supermarkets, telecom resellers, and Amazon sellers.
Order & Logistics
What is the MOQ for custom or bulk orders?
MOQ varies by product:
Charging cable: 300–500 pcs for OEM
Chargers & Power banks: 500–1000 pcs
Fully customized solution: Contact Us
We’re flexible for trial orders or first-time importers.
What are the lead times for mass production and OEM?
Lead time:
In-stock products: 3–5 days
OEM logo & packaging: 7–15 working days
Large or custom SKUs: negotiable
We optimize production via our smart manufacturing center.
How does Earldom handle shipping and delivery globally?
We offer:
International express (DHL, UPS, FedEx)
Air freight for medium-volume shipments
Sea freight for container loads
Support for FOB, EXW, CIF terms
All shipments are tracked and insured.
Can I inspect the goods before shipment?
Yes — we offer:
Factory visit / video call inspection
Pre-shipment photos & videos
Third-party QC support (SGS, BV, etc.)
This ensures trust and transparency for long-term cooperation.
Quality & Support
How does Earldom ensure product quality for B2B buyers?
We use:
100% QC testing before shipment
ISO, CE, ROHS, FCC certified processes
QA lab with drop, burn, and lifecycle tests
Clients receive full inspection reports and datasheets.
What kind of after-sales or warranty support is offered?
All products come with:
12-month warranty for B2B partners
Free spare parts (MOQ applies)
Fast replacement for factory defects
Earldom is known for low return rates and high reseller satisfaction.
Can I get samples before placing a bulk order?
Yes. We provide:
Free samples (for approved partners)
Sample shipping via DHL or FedEx
Custom mockup samples for OEM designs
Testing before commitment is encouraged.
Global Distribution & Export
What documents or certificates can you provide for customs clearance?
We provide:
Commercial invoice
Packing list
Certificate of origin (CO)
CE, ROHS, MSDS, UN38.3 (where needed)
Useful for customs, Amazon compliance, and import approvals.
Which countries and regions do you already export to? possible?
We export to:
South America: Brazil, Colombia, Peru
Southeast Asia: Philippines, Thailand, Indonesia
Middle East: UAE, Saudi Arabia, Iraq
Africa: Nigeria, Egypt, Kenya
Europe: Poland, Hungary, Germany
We’re actively expanding — join our global network.
Can you ship directly to Amazon FBA or third-party warehouses?
Yes, we support:
FBA labeling & prep
DDP delivery to Amazon warehouses
Drop-shipping to overseas hubs
Perfect for cross-border eCommerce sellers.
Inquiry & Quotation
How do I submit a B2B inquiry to Earldom?
You can:
Use the inquiry form at the bottom of this page
Email us: sales@earldom.com
WhatsApp us for faster reply
Include your product interest, quantity, and region.
How fast can I get a quotation after inquiry?
Typically:
First reply within 12–24 hours
Quotation with MOQ, unit price, lead time
Custom requests may take 1–2 extra days
Our team responds fast — we understand B2B urgency.
Integration and dropshipping
Do you provide files for CSV / XLS integration with photos and stock?
Yes, it is possible to integrate with CSV or XLS files.
Do you operate on the basis of dropshipping?
We do not offer dropshipping at the moment, we recommend the popular cross docking.
Do you have any other questions? An individual account manager will be happy to answer all questions about the products and the operation of the wholesale store. Please, do not hesitate to contact us: europa@hurtel.pl.